Operations, Automated
What we build, and how we build it.
We deploy specialist AI agents into the CRM, back office, and comms stack your team already uses — across ops, revenue, and marketing. One workflow at a time.
Process
Discover. Specify. Ship. Optimise.
Four steps. Same sequence every time. The discovery phase is not optional — it is the difference between an agent that works and a slide deck.
- 01
Sit with the work.
We spend the first two weeks watching. A coordinator leaving the same voicemail twenty-three times is not a slide in a deck. It's an afternoon of someone's life. We pick the workflow whose return on automation is obvious before we write a line of code.
- 02
Specify the agent.
One agent per workflow. We define the inputs, the integrations, the handoff to a human, the edge cases that always escalate, and the metrics we will judge it by once it is live.
- 03
Ship it into production.
We write the code, integrate the systems, and connect to the stack your team already runs on. We promote behind a human checkpoint first, then loosen supervision as the agent earns trust. None are off the shelf.
- 04
Stay on the line.
We monitor the agents after launch. We tune them as your workflows shift. We are not an implementation partner that hands off. We stay.
Agent Categories
Nine agents, by workflow.
We don't sell models. We sell the agent that does the work. Below are categories already in production.
01 / 09
Appointment & Check-In Texting
Two-way SMS that handles the appointment dance (confirmations, reschedules, forms) before anyone walks through the door.
02 / 09
No-Show Recovery
Same-day rebooking workflows that recover revenue that would otherwise walk out the door.
03 / 09
Voice Agents
Inbound and outbound call handling for the high-volume, low-judgement work. ElevenLabs, Vapi, and Twilio under the hood.
04 / 09
Document Summaries
Dense documents and reports turned into plain-English summaries in your team's voice, sent the moment a human approves.
05 / 09
Intake And Triage
Inbound forms, history collection, and routing to the right person, without the front desk relaying everything by phone.
06 / 09
Request Triage
Inbound requests filtered, batched, and prepared for sign-off in seconds, not hours.
07 / 09
Approvals & Paperwork
Request packets assembled from your systems, submitted, and chased. A human approves; the agent does the typing.
08 / 09
Internal Operations Apps
Custom apps for the team. Inventory sorting, supply tracking, anything that gets done in a spreadsheet today.
09 / 09
System-Connected Onboarding Portals
Onboarding flows that write back into your source of record, not into a separate database you'll have to reconcile later.
Integrates with your stack
Start the work
Tell us what's eating your team's day.
We'll tell you in a week if we can automate it — and if we can't, we'll say so. The call is thirty minutes, free, with an engineer on the line.